Delta is a remarkably consistent airline – consistently horrible. As a general rule, I avoid their flights completely. This could be because I associate Delta with Atlanta, GA, my least favorite city in the country. Until recently, I have put Delta in the same class as Sleepy’s, the 7 train, and reckless bicycle riders on the streets of New York City, all of which I have ranted about on this blog in previous posts.
Times change, views change, and improvement does happen. I flew Delta to Florida this weekend to see my little sister and brother-in-law, and to throw a baby shower for them. And for the first time ever, my flight left a New York City airport on time and arrived in Tampa, FL 15 minutes ahead of schedule. The same situation was repeated on my return trip.
Now, I am still a bit peeved with Delta because they told me a ticket I changed was good for a year from the date of the originally scheduled flight time and it was actually good for a year form the date I made the change – a difference of a month that rendered that original ticket useless when I was booking my recent flight to Florida. Annoying. Really annoying.
But hey, you’ve got to take the bitter with the better. Improvement is a piece-meal process. Delta may be on the path to getting off my bad side. I’m open to changing my opinion - rare, but it happens.