Showing posts with label competition. Show all posts
Showing posts with label competition. Show all posts

Thursday, August 14, 2008

A By-product of a Tough Economy: Enemies as Friends, or at Least as Willing Partners

I don't know anyone who says, "Thank God the economy is tanking!" That doesn't mean there aren't some positive, and unexpected, side effects of our latest economic decline. With dollars scarce, investors leery, and earnings expectations scrutinized like never before, companies previously considered bitter enemies are sharing marketing dollars, cross-promoting one another, and sharing best practices.

And we're not just talking about retailers like Bed, Bath, and Beyond and The Container Store who have a very small amount of overlap in product. This week in The Economist there is an article detailing that even bitter rivals like the New York Post and the Daily News are discussing ways to share distribution; car companies are considering the co-production of common parts. 

These kinds of previously unheard of collaborations beg the question about competition: Is the competition level to the extent that we have it in the U.S. necessary, or even sustainable? Is it good for us? I don't doubt that healthy competition is the basis of a stable free economy; it is the corner stone of a capitalistic society. But is too much competition, well, too much?

I think about all the choices that we have in grocery stores, big box retailers, car lots, and the endless supply of different brands of products available on-line that do essentially the same thing. Look at all our choices of social networks and on-line communities. My friend, Jon, and I were discussing the likelihood that at some point some of them have to die out or merge. Maybe the same is true for companies like newspapers, retailers, and car manufacturers. Tough times can make strange, though perhaps necessary, bedfellows. And maybe they'll even persist once we come out the other side of this latest downturn. In difficult times, maybe we learn to mend fences and see their value even when we don't have our backs against the wall.             

Thursday, March 20, 2008

Go to the mattresses through your roots

Starbucks, the king of coffee, is in the midst of learning a very hard lesson, and we should all learn right along with them. Dazzled by the all the glitz of selling media and other brand extensions in their stores, they let go of what made them great: the best cup of coffee in town. They took a humble commodity and made it a fashion accessory, a brand someone can hang his hat on. And while they were off doing exclusive album releases and making deals with Apple, the enemies were encroaching: McDonald's and DD being the two most noticeable ones in my neck of the woods. Howard Schultz said on Wednesday, "We are going to fight to the death and not allow any company to take our (coffee authority) position away from us." They're moving forward by going back.

Losing focus on what initially brought success is a dangerous trade-off. To be honest I can't think of a single example of a company that moved successfully moved away from its roots. I also can't think of single person that fits that mold either. Where we come from and where we initially place our stake in the ground is a critical consideration because everything else we ever become largely builds on that decision. It's the only way to be genuine. It's where our passion and creative sensibilities are born.

Thank goodness for the return of Howard Schultz. I am a fan of the company and I was growing a bit sad seeing the baristas fumble around to deliver an "okay" coffee drink. I used to be one of them - as a recent undergrad I worked at a Starbucks in Georgetown part-time to make ends meet. I was pleasantly surprised on Monday afternoon when I stopped into one of my local stores and was greeted with, "Here's your grande chai. Let me know if it's not perfect - I'll remake it for you." I think they're successfully finding their way back to their roots.

The photo above was taken by By Marcus R. Donner, Reuters.